Explore the Involuntary Loss of Employment Scheme (ILOE) in the UAE through iloe.ae, the official website for claiming cash compensation under the country’s job loss scheme. This comprehensive guide outlines the eligibility criteria and provides a step-by-step process for submitting ILOE claims online.
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Eligibility Requirements for ILOE Claims: To qualify for ILOE compensation, individuals must have been subscribed to the scheme for a continuous 12-month period. Claims must be submitted within 30 days of employment termination, with the added prerequisite of ensuring the employer cancels the work permit, as per the Ministry of Human Resources and Emiratisation (MOHRE) guidelines.
How to Submit ILOE Claim Online: Step 1 – Login to your ILOE account: Visit iloe.ae, locate the ‘submit your claim’ button, and choose ‘Login with One-Time Password (OTP).’ Enter mobile number and Emirates ID, then input the received OTP.
Step 2 – Fill in the claim submission form: Access the personalized dashboard, verify premium payments, and navigate to ‘Claim Submission.’ Confirm employee details and proceed to the claim process.
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Step 3 – Confirm contract termination details: Confirm contract termination reasons and date. If accurate, submit the claim; if not, provide details and upload supporting documents.
Step 4: Select how you want to receive payout: Choose between bank transfer or cash through exchange houses. For bank transfers, fill in IBAN details; for cash, select the exchange house, and provide required information.
Step 5: Submit the claim: Click ‘submit claim.’ MOHRE will update you via email and mobile. Track progress on the ILOE website under ‘My Claims.’
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When do workers receive ILOE cash compensation? Licensed service providers are mandated to make payments within two weeks of claim submission.
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