Dubai’s Innovative Leap: Pay for Public Transport with Facial Recognition – A Comprehensive Guide

Dubai's Innovative Leap: Pay for Public Transport with Facial Recognition – A Comprehensive Guide

Dubai, the epitome of technological advancement, is on the cusp of revolutionizing the way you pay for public transport. The Roads and Transport Authority (RTA) of Dubai is all set to introduce cutting-edge facial recognition technology as a seamless payment method for public transportation fares. This groundbreaking announcement was unveiled during the ongoing GITEX Global 2023 event at the prestigious Dubai World Trade Centre, where RTA showcased its array of innovative services harnessing the power of Artificial Intelligence (AI) and metaverse technologies.

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Let’s delve into the five extraordinary online services that RTA plans to roll out in the near future, reshaping the landscape of public transportation in Dubai.

1. Digital Nol Card on Your Phone

The RTA is on the verge of transforming the way you use nol cards, introducing digital versions for Samsung phones. This exciting development is part of the new ‘nol Pay’ app, which was previously exclusive to Huawei devices. Available for Apple, Android, and Huawei devices, the ‘nol Pay’ app serves as the official platform for managing your nol card, offering a plethora of convenient services:

  • Instantly access your nol card information, including balance and transaction history.
  • Effortlessly top up your nol card, ensuring you always have sufficient funds for your transportation needs.
  • Revel in the ‘nol Plus’ loyalty program’s exclusive perks and privileges.
  • Discover nearby merchant locations that accept nol card payments, extending beyond public transportation to various services.
  • Maximize your nol points by reviewing and redeeming them as top-up credits or discount shopping vouchers.
  • Take control of all the cards linked to your account, with the app simplifying processes like card blocking, reporting lost cards, or canceling existing ones.

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With the introduction of digital nol cards for Samsung phones, RTA is making it easier than ever to manage your nol card, ensuring a seamless payment experience for all.

2. Pay for Public Transport with Facial Recognition

The RTA is pioneering a monumental shift in public transportation payments. Commuters in Dubai are on the verge of a transformative experience, with the convenience of paying for Dubai Metro, Dubai Tram, buses, taxis, and marine transport through facial recognition technology. The days of tickets, nol cards, cash, or credit cards are numbered. Smart gates in the Dubai Metro, Dubai Tram, buses, and taxis will soon replace these outdated methods. These smart gates will register users and verify their identities through advanced 3D facial recognition technology. Upon a successful biometric match, the fare amount will be automatically deducted from the user’s account.

While the exact implementation date is yet to be announced, commuters can look forward to a future of effortless and efficient daily travel.

3. Special Taxi Service for School Children

The Dubai Taxi Corporation (DTC) offers the ‘In Safe Hands’ service for parents seeking safe and reliable transportation for their children’s school runs in Dubai. This service, available through the DTC app on Apple, Android, and Huawei app stores, allows parents to conveniently book special taxis for their children’s daily, weekly, or monthly school trips. For added peace of mind, parents can designate a guardian to accompany their children during the ride, ensuring safety and security.

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4. Online Parking Search

The ‘Dubai Drive’ app empowers you to check for available parking spaces near your destination. The app plans to enhance its services, including dedicated parking for People of Determination, environmentally-friendly green parking for electric vehicles, multi-storey parking options, and car wash services.

5. Online Plate Number Ownership Transfer

RTA is introducing an innovative service through the ‘Dubai Drive’ app that streamlines the process of transferring ownership of vehicle number plates. Users can effortlessly complete selling procedures via the ‘Dubai Drive’ app using their UAE Pass app, eliminating the need for physical visits to RTA service centers. This convenient feature saves valuable time and effort for vehicle owners.

The service enables customers to finalize transactions securely through the smart app, complete necessary sales procedures, and sign sales contracts using the e-signature feature. This ensures a smooth and hassle-free experience for both buyers and sellers.

With the ‘Dubai Drive’ app, RTA continues to prioritize convenience and efficiency, enhancing the overall customer experience.

Dubai’s commitment to technological innovation is set to reshape the city’s public transportation landscape, offering convenience, efficiency, and cutting-edge solutions to residents and visitors alike. The future of Dubai’s public transportation is poised to be defined by seamless payments, accessibility, and customer-centric services.

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